Effective April 6th , American Disposal Services will be suspending the collection of YARD WASTE and SPECIAL PICKUP items (BULK PICKUPS) to ensure we can keep up with the increased volume of household trash due to the “Stay at Home” Mandate. Please make sure all household trash is secured in your cart to minimize the amount of trash our employees will have to physically handle. We appreciate your patience and understanding during this difficult time.
As the coronavirus COVID-19 outbreak continues to spread throughout the communities where we all live and work, we are consistently looking for ways to help protect the health and safety of our employees and customers. Safety is our Number One Core Value at American Disposal Services and we believe it is our duty to do all we can to help keep one another safe during these challenging and uncertain times.
At this time, we have transitioned most of our staff to working remotely. You may experience higher than normal wait times if you attempt to contact us via phone. You have the option to email us any concern or service request directly to CustomerService6501@wasteconnections.com. Your email will be directed to our customer service team and you can expect a timely response.
At this time, personal check payments may experience processing delays. We encourage customers to issue payments through our online portal at www.americandisposal.com. Auto Pay enrollment and one-time payment options are both available via credit or debit card.
Thank you for your understanding, your patience and, most of all, for being a American Disposal Services customer.