As the coronavirus COVID-19 outbreak continues to spread throughout the communities where we all live and work, we have consistently looked for ways to help protect the health and safety of our employees and customers. Safety is our Number One Core Value at American Disposal Services and we believe it is our duty to do all we can to help keep one another safe during these challenging and uncertain times.
As such, we are transitioning much of our customer service and sales team to work from home. You may experience higher than normal wait times if you attempt to contact us via phone. You have the option to email us any concern or service request directly to CustomerService6501@wasteconnections.com. Your email will be directed to our customer service team and you can expect a timely response.
At this time, personal check payments may experience processing delays. We encourage customers to issue payments through our online portal at www.americandisposal.com. Auto Pay enrollment and one-time payment options are both available via credit or debit card.
Thank you for your understanding, your patience and, most of all, for being a American Disposal Services customer.